Support FAQS - Frequently Asked Questions:

Answers to our Frequently Asked Questions (FAQs) can be located below. Simply click on the links below to access. You will require Adobe® Acrobat® Reader V4.0 or later to view these files. Click here to access the Adobe® website.

How to Update Tax Scales in Sage Pay (188KB)
End of Year 08/09 Processing Notes (530KB)
End of Year 08/09 Reports Booklet
- used in conjunction with the Processing Notes (1.39MB)
How do I Upgrade to Version V3.10.31 SP 1 (363KB)
How do I Confirm my Version Number (66KB)
How do I run a trial payroll? (32KB)
Payroll and Set Up Checklists (77KB)
How do I Backup and Restore a Database? (117KB)
General Ledger Integration (GL Report) (224KB)
SagePay Registration (227KB)
How do I Maintain Leave? (266KB)
How do I use Pay Classes? (88KB)
How do I run Reports in SagePay? (87KB)
How do I Process Superannuation? (44KB)
How do I set up an Agent? (69KB)
How do I Process a Termination? (153KB)
How do I Process a Transaction Adjustment? (129KB)
How do I set up a Reducing Balance Deduction? (106KB)
What are the Different Transaction Types? (232KB)
How do I process a Manual Calculation? (89KB)
How do I Exclude Additions and Deductions? (56KB)
Employee Superannuation Contributions (158KB)
Previous Earnings (156KB)
How do I Calculate Rate Details? (64KB)
How do I use the Search Function? (56KB)
How do I Download the Online Tutorial? (496KB)
When MSDE does not Install (277KB)
How do I print Pay Advices? (164 KB)
Superannuation File Layout (183 KB)

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