Frequently Asked Questions:

Answers to our Frequently Asked Questions (FAQs) can be located below. Simply click on the links below to access. You will require Adobe® Acrobat® Reader V4.0 or later to view these files. Click here to access the Adobe® website.

• End of Year 07/08 Processing Notes (536KB)

• End of Year 07/08 Reports Booklet - used in conjunction with the Processing Notes (1.48MB)

• How do I Upgrade to Version V3.10.31 SP 1 (363KB)

• How do I Confirm my Version Number (66KB)

• How do I run a trial payroll? (32KB)

• Payroll and Set Up Checklists   (77KB)

• How do I Backup and Restore a Database?   (117KB)

• General Ledger Integration (GL Report)  

(224KB)

• SagePay Registration  

(227KB)

• How do I Maintain Leave?  

(266KB)

• How do I use Pay Classes? (88KB)

• How do I run Reports in SagePay?  

(87KB)

• How do I Process Superannuation?  

(44KB)

• How do I set up an Agent?  

(69KB)

• How do I Process a Termination?  

(153KB)

• How do I Process a Transaction Adjustment?  

(129KB)

• How do I set up a Reducing Balance Deduction?  

(106KB)

• What are the Different Transaction Types?  

(232KB)

• How do I process a Manual Calculation?  

(89KB)

• How do I Exclude Additions and Deductions?  

(56KB)

• Employee Superannuation Contributions  

(158KB)

• Previous Earnings  

(156KB)

• How do I Calculate Rate Details?  

(64KB)

• How do I use the Search Function?  

(56KB)

• How do I Download the Online Tutorial?  

(496KB)

• When MSDE does not Install  

(277KB)

• How do I print Pay Advices? (164 KB)

• Superannuation File Layout  (183 KB)